Conflict Management and Emotional Intelligence

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One of the most difficult things to deal with as a manager is conflict management. No matter how great of a corporate culture you create or how good of a role model you are, there will always be situations that require you to deal with emotional stress within the ranks. Personal conflicts, outside pressures, personality issues and job-related stress occur in any workplace setting.

When I first started out as a manager, I was excited about working with my team. The thought that there would be conflict not only between co-workers, but also between myself and some of my employees did not occur to me. When the team started having unresolved issues with one another, I honestly wanted to just ignore it and hope that it would go away by itself. When this didn’t happen, I started doing research on conflict management. I ran across some information on emotional intelligence that was very interesting.

Location & Dates

05 - 09 June
Kuala Lumpur
Parkroyal Hotel Register

Fees in USD

Per participant 2750 USD
(including coffee breaks and a buffet lunch daily)

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+90 212-2256636

European Business Center for Training and Development has been founded in Middle east since 1999 to provide a high quality training and consultation services in the region.We provide public and specialized in-house training courses delivered in a manner that builds lasting partnerships, to meet the complex needs of business growth.


+90 212-2256636
+90 534-5799999
+90 212-2256994
+90 534-5799999
Cumhuriyet Cd. No:38 Taksim, Şişli, Istanbul

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