Customer Satisfaction Measurement

for more details please contact us at " mhaggag@ebc-td.com " or mobile 00905345799999

Overall, how satisfied are you

This question reflects the overall opinion of a consumer’s satisfaction experience with a product he or she has used.

The single greatest predictors of customer satisfaction are the customer experiences that result in attributions of quality.

Perceived quality is often measured in one of three contexts:

Overall quality

Perceived reliability

Extent of customer’s needs fulfilled

It is commonly believed that dissatisfaction is synonymous with purchase regret while satisfaction is linked to positive ideas such as “it was a good choice” or “I am glad that I bought it.

Location & Dates

11 - 15 Sep
Kuala Lumpur
Parkroyal Hotel Register

Fees in USD

Per participant 2750 USD
(including coffee breaks and a buffet lunch daily)

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CONTACT US

info@ebc-td.com
+90 212-2256636

European Business Center for Training and Development has been founded in Middle east since 1999 to provide a high quality training and consultation services in the region.We provide public and specialized in-house training courses delivered in a manner that builds lasting partnerships, to meet the complex needs of business growth.

CONTACT US

+90 212-2256636
+90 534-5799999
+90 212-2256994
info@ebc-td.com
+90 534-5799999
Cumhuriyet Cd. No:38 Taksim, Şişli, Istanbul
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