List the challenges, objectives, and functions of warehousing and the key roles in warehousing organizations.
Identify causes of problems and opportunities for improving warehouse operations.
Develop Key Performance Indicators (KPIs) and benchmark warehouse performance.
Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
Outline a proper framework for selecting a warehouse management system.
Apply state-of-the-art concepts in warehousing such as cross docking and product returns.